Delivery Terms
All orders are processed and sent to our warehouse for fulfillment within 1-2 business days after receipt.
For in stock items, Aurabeat products ship from our warehouse in Illinois or California depending on availability. Delivery times vary, but usually are between 1-7 business days depending on distance from the originating warehouse for standard ground service.
Aurabeat is usually delivered via Fedex Home Delivery, although some separate items may ship via other methods or from our other locations or by expedited service if offered and chosen.
Attention: Shipping Delays Due To COVID-19 & Increased Holiday Volumes
All shipping carriers are currently experiencing delays in processing and delivery times due to COVID-19 and a large surge in online retail. When your order has a tracking number, it means it has been packed and labeled at the warehouse and has been picked up by the carrier and will be scanned and updated accordingly. Because of these current conditions, please note that we are unable to process any lost package claims for at least 10 days due to the policy of our 3rd party shipping service and the wait time imposed by the carriers at this time. If your package has not been scanned/updated or seeing movement for 10 days, please contact us and we will assist with a claim and reshipment immediately. We will do our best to resolve the issue and make sure you receive your package as soon as possible. Thank you for your understanding and support!
Inclement Weather Advisory
Bad weather happens! When it does, please check directly with your delivery carrier if your package has been delayed. Aurabeat is not responsible for unexpected delays caused by inclement weather (snow storms, etc.), natural disasters, or delivery carrier service interruptions. We will not issue refunds (full or partial) should these circumstances arise.